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INCHES 2.0 and Trends in Insurance Industry test

By, Dr Sushma Jaiswal Meher CEO - INCHES Healthcare Pvt. Ltd

INCHES 2.0 and Trends in Insurance Industry 

Way back in 2018 a report published by WNS gave its perspective on what are the Top Trends in the insurance industry, though I am certain we all can make more additions its worth mentioning the trends it highlighted
• AI & Automation for Faster Claims
• New Models
• Personalized Products
• Advanced Analytics & Proactiveness
• InsurTech Partnerships
• Mainstreaming Blockchain
INCHES 2.0 is our journey which has begun last year towards Data Science, Advance Analytics and much more as an offering to our esteemed clients and Insurance Industry
Discussing about Automation and AI, it is at the fore in Insurance widely driven by newer data channels, better data processing capabilities and advancements in AI algorithms. It is impacting as well as improving business outcomes in cost optimization, efficiencies in business operations, newer business models, competitiveness and customer experience.

INCHES 2.0 envisages the importance of Automating life-event and Personalized Marketing in Insurance 

The automated marketing is a key to revealing the insights of the customers` attitude and behaviour via initial research, product inquiry, purchases, and claims. As the main goal of digital marketing is to reach a right person at a right time with a right message, life-event marketing is more about the special occasion in the customers’ lives. Due to data science techniques, the insurers can collect the data from multiple channels and detect special dates and celebrations. Then, via complex algorithms and associations, targeted suggestions and strategies are applied.

Tracking the customer moving through the life cycle, the insurance companies guarantee themselves a constant flow of clients matching a wide range of their suggestions.

Personalized Marketing – The customers are always willing to get personalized services which would match their needs and lifestyle perfectly well. The insurance industry is not an exception in this case. The insurers face the challenge of assuring digital communication with their customers to meet these demands. Highly personalized and relevant insurance experiences are assured with the help of the artificial intelligence and advanced analytics extracting the insights from a vast amount of the demographic data, preferences, interaction, behaviour, attitude, lifestyle details, interests, hobbies, etc. 

Read more on https://incheslabs.com

Add in the comments of what do you think will be the future trends in Insurance? 

@INCHES Healthcare Private Limited

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